Orders & Policies

Here you can find useful information regarding purchasing items along with payment and shipment procedures.

All items are fully handcrafted by me with patient, care and love. I don't own an on-line shop or any other shop. I'm working in commissions only. 

Some items are unique and won't ever be reproduced with the exactly same design again. These are marked as individual items.

Your items will be delivered to you in a special, handcrafted by me as well, pouch wrapped in bubble bag for extra protection or carton box depending the item.


How to Order a custom work...

For a start just send me an email at  morgenland@gmail.com  and let me know in as much detail as possible what is your required item.

In next step I'm going to create the design of what you're looking for and provide you with some kind of drawings that will give you an idea of how the final item will look like. I'll give you suggestions of mediums and techniques I intend to use.

Drawing can be edited and improved as many times as necessary to get the desired design for you.

Timing is precious to me. I do not do mass production, so I'm asking for your patient!
Priority orders might be possible upon proper communication. I'm not producing, I'm creating.

As soon as the item is ready, you will get an email with attached images of the finished work.

Kindly ask you... 
- Do not send me others artists work to reproduced them. Find them and ask them about.
- In a case you “find” an image or symbol on the net, please make a research for copyrights before you send it to me to use it on any work. I've being in an unpleasant situation in the past for that reason. I'm doing a research anyway and if I find copyrights of the owner of any image or symbol, it's simple. There is not a chance to use it.
Some respect in others work is demanded

Payment + Shipment...

When the design is ready and approved by you and of course when I'm ready to begin, you need to make the payment to start the creation of your item. Payment is made in advance.
Below 100 Euro purchase the whole amount is demanded in advance. More than 100 Euro if wish you can pay me in advance the half of the amount and the rest at the end of creation process, including shipping expenses. Else, the full amount is needed in advance.

For personalized stuff (names, coat of arms or maybe logos) all the amount is demanded in advanced and is not refundable in case you don't want your item for any reason. 

Items will not be shipped until payment is verified. In case you change your mind and you don't want your item, the advance payment is not refundable.

I'm accepting payments in paypal at  morgenland.art@gmail.com  or money transfer to my bank account (details will be send to you if you choose that payment method). Bank fees are charged to buyer.
An electronic invoice (pdf file) will be send to you upon the completion of the payment.

All parcels are send by Registered Mail with tracking number. If you wish to receive them in express mail, please let me know to tell you about extra service charges. Simple mail doesn’t recommend, it's cheaper but insurance is not included.

At your disposal to further information

Despina

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Morgenland Arts & Crafts name and logo are copyrighted by Despoina Christofi.

Designs, patterns and photos are copyrighted by Morgenland Arts & Crafts and don’t recommend to steal them from me. I'm going to hunt you!
If you don't know what to create or you're an empty mind without ideas of your own, do something else in your life... to steal others work is appropriate and forbidden. 

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